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If for any reason you are unhappy with an item after receiving it, you can return your unused item within 30 days for a full refund. The only items excluded from this are customized/personalized products!

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FAQs

Where are you based out of? - TrueMX is a family owned company located right outside of Pittsburgh, PA

Where are your products made? - We source products and materials from USA, Mexico Canada, Pakistan, and China. A lot of what we offer is produced in the USA, however some items (or single components within one item) are manufactured overseas.

Do you offer a military discount? Absolutely! Please reach out to us via the chat link or shoot an email to support@truemx.com for details!

What is the best way to contact you? We prefer to be contacted by email. You can also chat with us live via the chat link.

When will my order ship? Unless your item is customized, we ship all orders the next business day.

How long do customized jerseys take? Typically, customized jerseys take about 30 days as they are made from scratch. Once you place the order, you will not receive any updates regarding the jersey until the order is processed for fulfillment and shipped. At this point you will receive shipping confirmation with tracking.