About Us | TrueMX

Thank you for visiting www.truemx.com!  TrueMX (TMX) is a small, family owned company located in Western Pennsylvania just outside of Pittsburgh. Our mission is to offer quality, affordable race wear products to racers, freestyle competitors, and recreational riders.  Visit our amateur support page to join our growing army of sponsored amateur riders and become part of one of the fastest growing brands in the industry!

Products bearing this shield are covered under our factory warranty protection program.  Items containing manufacturing defects are covered under this program and a full replacement will be offered within the window of time specified on the shield (either 30 day, 90 day, or 1 year).  Proof of purchase may be required to validate purchase date.  Defective items must be returned to TrueMX, LLC for replacement. Please contact support@truemx.com if you received a product you feel is defective.

 

30 day money back guaranteeAll products sold at truemx.com are subject to our 30 day money back guarantee!  If for any reason you are unhappy with your item, and it is in unused condition, you may return it for a refund.  Exchanges are dealt with in the same manner.  Proof of purchase may be required to validate purchase date. Buyer responsible for return shipping.  SALE/CLOSEOUT items cannot be returned. Some exclusions apply.

 Read Full Return Policy

 

Please return items to:

TrueMX, LLC - RETURNS
PO box 368
Beaver, PA 15009 

 

TrueMX Shipping Carrier 

All orders are shipped via United States Postal Service.  You will be presented with options at checkout (economy, priority, priority express, etc).  Please allow 24 hours for us to fulfill your order.  Once we have packaged your order and purchased shipping, you will receive an email confirmation with a link to track your order.  

Our FREE "HOLESHOT" shipping is eligible on orders of $100 or more, and Priority shipping is used.

 

Interested in becoming a retailer? Want to sell TrueMX products at your track or shop? Please contact us at info@truemx.com.  

 

Quickest/Preferred form of contact: [EMAIL] - support@truemx.com

Phone: 
1-800-879-1-MX-1 
(1-800-879-1691)